Contact Information
Effective August 3, 2026
Bumblechutes is committed to providing clear, knowledgeable, and responsive customer support. Whether you have a question about an order, need help selecting a product, or would like guidance on an application, our team is here to help.
Business Information
Bumblechutes, LLC
4 Raymond Avenue, Suite 6
Salem, New Hampshire, USA
Website: bumblechutes.com
Customer Service
Email: info@bumblechutes.com
Phone: 603-704-8286
Hours: Monday through Friday, 9:00 AM to 4:00 PM Eastern Time, excluding holidays
You may also contact us through our online Contact page:
bumblechutes.com/pages/contact
We typically respond to customer-service inquiries within one to two business days. Response times may be longer during holidays, product launches, or periods of unusually high order volume.
Order Support
For questions about an existing order, please include:
- Your full name
- Order number
- Email address used to place the order
- A brief description of the question or issue
- Photographs when reporting damage, leakage, or an incorrect product
Please do not include credit card numbers, banking information, passwords, or other sensitive payment information in an email or contact-form submission.
Product Guidance
Our team can assist with product selection, general application questions, and troubleshooting based on the information you provide.
Because materials, preparation methods, application conditions, and intended uses vary, customers remain responsible for testing products appropriately and following all product labels, instructions, warnings, and safety information.
Retail and Wholesale Inquiries
For retailer, distributor, or wholesale inquiries, please contact:
Email: crystal@bumblechutes.com
Please include your business name, location, website, contact information, and a brief description of your retail or distribution business.
Returns
Do not mail or deliver a return to Bumblechutes without prior authorization.
To request a return, contact customer service and follow the instructions provided in our Return & Refund Policy. Unauthorized returns or products sent to an incorrect address may not be accepted or refunded.
Facility Visits
Our Salem facility is not a public retail storefront. Product pickups, business meetings, or other visits must be arranged and confirmed in advance.
Communications
For the fastest assistance, please use email, telephone, or our website Contact page. Messages sent through social-media platforms may not be monitored consistently and should not be used for urgent order concerns, return requests, legal notices, or safety-related matters.
Legal and Formal Notices
Formal notices concerning these Terms, privacy matters, intellectual-property concerns, or other legal issues should be sent to:
Bumblechutes, LLC
Email: info@bumblechutes.com
Mailing address: 4 Raymond Avenue, Suite 6, Salem, NH 03079
Changes to This Information
We may update our contact information or operating hours from time to time. The current information will be published on this page with a revised effective date.
