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Privacy Policy

Last updated August 3, 2026

Bumblechutes, LLC respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Bumblechutes, LLC, referred to as “Bumblechutes,” “we,” “us,” or “our,” collects, uses, discloses, and protects personal information when you:

  • Visit Bumblechutes.com
  • Purchase or inquire about our products
  • Create or use a customer account
  • Contact customer service
  • Subscribe to marketing communications
  • Submit a review or other content
  • Interact with us through social media
  • Participate in a promotion, survey, or other program

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked with an individual or household. It does not include information that has been aggregated or deidentified so that it can no longer reasonably identify you.

Depending on how you interact with Bumblechutes, we may collect the following categories of personal information.

Contact and Identification Information

This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account username or similar identifier

Order and Commercial Information

This may include:

  • Products purchased, viewed, or added to a cart
  • Order history
  • Transaction dates and amounts
  • Returns, refunds, or exchanges
  • Discount and promotion usage
  • Product preferences
  • Retail or wholesale inquiries
  • Customer-service history

Payment Information

Payments are processed through Shopify and other authorized payment providers.

Payment information may include payment-card details, billing information, payment status, and fraud-prevention information. Bumblechutes generally does not receive or retain complete payment-card numbers.

Payment providers process this information according to their own privacy policies and security requirements.

Account Information

If you create an account, we may collect:

  • Login credentials
  • Saved addresses
  • Order history
  • Account preferences
  • Saved products or shopping activity

You are responsible for maintaining the confidentiality of your account credentials.

Device and Website-Usage Information

When you visit our website, we and our service providers may automatically collect:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Device identifiers
  • Referring website
  • Pages viewed
  • Links selected
  • Products viewed
  • Shopping-cart activity
  • Date and time of access
  • Approximate location derived from an IP address
  • Interactions with advertisements or marketing communications
  • Cookie and similar technology information

Communications and Submitted Content

We may collect information you provide when you:

  • Contact us by email, telephone, or contact form
  • Request product guidance
  • Submit a return or shipping claim
  • Submit a product review
  • Share a photograph or video
  • Participate in a survey or promotion
  • Communicate with us through social media

Please do not provide sensitive personal information that is unnecessary for us to address your request.

Marketing Information

If you subscribe to our communications, we may collect:

  • Email address
  • Telephone number, if SMS messaging is offered
  • Marketing preferences
  • Subscription and consent records
  • Email opens, link selections, and related engagement information

How We Collect Personal Information

We may collect personal information:

  • Directly from you
  • Automatically through cookies and similar technologies
  • From Shopify and applications connected to our store
  • From payment processors
  • From shipping and fulfillment providers
  • From fraud-prevention and security services
  • From advertising and analytics providers
  • From social-media platforms
  • From retail, wholesale, or promotional partners
  • From publicly available sources
  • From another person acting on your behalf

How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill orders
  • Deliver products and provide tracking information
  • Create and manage customer accounts
  • Provide customer service and product guidance
  • Process returns, refunds, replacements, and claims
  • Communicate about orders, accounts, and policy changes
  • Personalize website and shopping experiences
  • Remember shopping-cart contents and preferences
  • Analyze website performance and customer interactions
  • Improve our products, services, website, and operations
  • Measure and improve advertising and marketing
  • Send promotional communications with appropriate consent
  • Administer promotions, surveys, or loyalty programs
  • Detect and prevent fraud, abuse, and security incidents
  • Enforce our Terms of Service and other policies
  • Maintain business, tax, accounting, and transaction records
  • Comply with legal obligations and lawful requests
  • Protect the rights, safety, and property of Bumblechutes, our customers, and others

We may combine information collected through different interactions when permitted by law.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary.

Shopify

Our online store is hosted and supported by Shopify. Shopify processes information about website visitors and customers to provide ecommerce, checkout, payment, security, analytics, personalization, and related services.

Shopify may process certain personal information independently under its own privacy terms. Information about Shopify’s privacy practices and privacy controls is available through the Shopify Consumer Privacy Policy and Privacy Portal.

Service Providers

We may disclose information to companies that perform services on our behalf, including:

  • Payment processing
  • Website hosting and ecommerce operations
  • Order fulfillment
  • Shipping and delivery
  • Email and SMS communications
  • Customer support
  • Data storage
  • Analytics
  • Advertising
  • Fraud prevention
  • Cybersecurity
  • Accounting and professional services

These providers are permitted to use personal information only as necessary to provide their services or as otherwise allowed by law and their applicable agreements.

Advertising and Analytics Partners

We may use analytics and advertising technologies to understand website activity, measure campaign effectiveness, and present relevant advertising.

These partners may collect or receive device information, online activity, identifiers, commercial information, and inferred preferences. Certain disclosures for cross-context behavioral advertising may be considered a “sale,” “sharing,” or use for “targeted advertising” under some state privacy laws, even when no money is exchanged.

Bumblechutes does not sell personal information for money.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, court order, or legal process
  • Respond to lawful government requests
  • Protect against fraud, security threats, or unlawful activity
  • Enforce our agreements and policies
  • Protect the rights, property, or safety of Bumblechutes or others
  • Establish, exercise, or defend legal claims

Business Transactions

Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

Any successor receiving personal information will be expected to handle it according to applicable law and the privacy commitments in effect at the time of transfer.

With Your Direction or Consent

We may disclose information for another purpose when you direct us to do so or provide appropriate consent.

Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the website and understand how it is used.

These technologies may include:

  • Essential technologies: Necessary for checkout, account access, security, fraud prevention, shopping-cart functions, and core website operation.
  • Functional technologies: Remember preferences and improve website features.
  • Analytics technologies: Help us measure traffic, engagement, and website performance.
  • Advertising technologies: Help measure advertising and present more relevant marketing.

Where required, nonessential technologies are used only after consent is provided through our cookie banner or privacy controls.

You may manage eligible cookie preferences through the privacy controls available on our website. Browser settings may also allow you to block or delete cookies. Blocking certain cookies may prevent portions of the website from functioning properly.

Targeted Advertising and Privacy Choices

Residents of certain states may have the right to opt out of:

  • The sale of personal information
  • The sharing of personal information
  • Targeted advertising
  • Certain automated profiling activities

Where applicable, you may exercise these choices through the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link displayed on our website.

Where required by law, we also recognize qualifying browser-based universal opt-out preference signals, such as Global Privacy Control.

Opting out of targeted advertising does not eliminate all advertising. You may continue to receive advertisements that are not based on activity across unrelated websites or services.

Email and Marketing Communications

We may send marketing emails when you subscribe, request information, participate in a promotion, or otherwise provide appropriate consent.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message.

Unsubscribing from marketing does not prevent us from sending necessary transactional communications concerning orders, accounts, returns, safety matters, or customer-service requests.

If we offer SMS marketing, separate consent terms will be presented when you subscribe. Consent to marketing is not a condition of purchasing Bumblechutes products.

Promotional Discounts and Incentive Programs

We may offer discounts, early access, loyalty benefits, or other promotions in exchange for voluntarily providing information such as an email address.

Participation is optional. The material terms of each offer will be presented when the offer is made.

We generally estimate the value of information collected through these programs based on factors such as anticipated customer engagement, purchases associated with the program, and the cost of providing the discount or benefit.

You may withdraw from a promotional program by unsubscribing or contacting us. Withdrawal will not affect a discount that was validly applied to a completed purchase, but it may end eligibility for future benefits.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Maintain customer accounts
  • Complete transactions and provide support
  • Comply with tax, accounting, regulatory, and legal obligations
  • Prevent fraud and maintain security
  • Resolve disputes
  • Enforce agreements

Retention periods vary based on the nature of the information, our relationship with you, legal requirements, and operational needs.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work with established service providers and take reasonable measures appropriate to the nature of the information we process.

You are responsible for protecting your account credentials and notifying us promptly if you believe your account or personal information has been compromised.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Correct inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain information
  • Opt out of sale, sharing, or targeted advertising
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Appeal a decision concerning a privacy request
  • Receive equal service and pricing without unlawful discrimination for exercising privacy rights

These rights are not absolute. We may retain or continue processing certain information when permitted or required by law, including transaction records needed for tax, security, legal, or fraud-prevention purposes.

Submitting a Privacy Request

To exercise an applicable privacy right, contact us at:

Email: info@bumblechutes.com
Phone: 603-704-8286
Online: bumblechutes.com/pages/contact

Please identify your request as a “Privacy Request.”

We may need to verify your identity before completing a request. Verification may require information reasonably necessary to match you with our records. We will not request more information than reasonably necessary.

You may use an authorized agent where permitted by law. We may request evidence that the agent is authorized to act on your behalf and may still need to verify your identity directly.

We will respond within the timeframe required by applicable law. If we deny a request, you may have the right to appeal by replying to our decision or contacting us with the subject “Privacy Appeal.”

Additional State Privacy Disclosures

During the preceding 12 months, we may have collected the categories of personal information described in this Privacy Policy, including:

  • Identifiers
  • Customer-record information
  • Commercial information
  • Internet or electronic-network activity
  • Approximate geolocation information
  • Customer communications and submitted content
  • Inferences based on shopping or website activity

We collect and use these categories for the business and commercial purposes described above.

We may have disclosed these categories to Shopify, payment processors, shipping providers, technology providers, analytics providers, advertising partners, professional advisers, and other service providers.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals except as permitted by applicable law.

International Visitors

Bumblechutes is based in the United States. If you access our website from another country, your personal information may be transferred to and processed in the United States and other countries where Shopify or our service providers operate.

Where required, we rely on consent, contractual necessity, legitimate business interests, legal obligations, or approved transfer mechanisms to process and transfer personal information.

Visitors in the European Economic Area, United Kingdom, or Switzerland may have additional rights, including the right to object to certain processing and lodge a complaint with their local data-protection authority.

Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate permission, contact us so we can review and delete the information where required.

Third-Party Websites

Our website may contain links to websites operated by third parties. Their privacy practices are governed by their own policies.

Bumblechutes is not responsible for the privacy, security, or content of unrelated third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, technology, services, legal requirements, or data practices.

The updated policy will be posted on this page with a revised “Last updated” date. If required by law, we will provide additional notice or obtain consent before a material change takes effect.

Contact Us

Questions, concerns, complaints, or privacy requests may be directed to:

Bumblechutes, LLC
Business address: 4 Raymond Avenue, Suite 6, Salem, NH 03079
Salem, New Hampshire, USA

Email: info@bumblechutes.com
Phone: 603-704-8286
Website: bumblechutes.com